March 2020

When I entered college just after graduating high school in 1986, there was a new band from my neck of the woods that just spoke to me. The band was call The Rainmakers and they were from Missouri.

I'm a big believer that it is the small positive things we do in our day that have the biggest impact on our own well being. From here through the Novel Coronavirus (COVID-19) outbreak, I've decided to just blog about the small things I'm doing to escape from the anxiety producing headlines in our news. I recognize that not everything I'm writing is of interest to others, so while some of my work will continue to be posted at socPub, all of my work can be viewed on my personal blog, bryanruby.com.

Virtual assistants have been incorporated into customer service applications and web pages, including technical support, product sales, or while receiving assistance during a purchase process. We currently experience virtual assistants without knowing it when we communicate with airlines, banks, social networks, insurance, or tourism companies.

Machines (software) are able to incorporate user interaction into their functions and learn about their needs on the fly. They achieve this by recognizing the same user, along with their emotions (joy, frustration, anger, disappointment, doubt) even better than many people by studying not only the tone of their voice but also the posture and gestures.